Terms of Use

Last Updated: 9th Feb 2025

Welcome to ConscentAI, a product of Grep9 Solutions. These Terms of Use ("Terms") govern your access to and use of the ConscentAI platform, website, services, APIs, SDKs, tools, documentation, and any related content (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.

1. About Us

Grep9 Solutions ("we," "us," or "our") is a company registered in India with its principal place of business at:

Address: 1402, Shree Balaji Ashirwad, Malad West, Mumbai 400064, MH, India
Email: admin@conscentai.com

For any questions or concerns regarding these Terms, please contact us at the above email address. We are committed to ensuring transparency and fairness in all our interactions with users.

2. Eligibility

To use our Services, you must meet the following criteria:

Be at least 18 years old or the legal age of majority in your jurisdiction.
Have the legal capacity to enter into a binding agreement.
Comply with all applicable laws and regulations while using our Services.

If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. Any breach of this representation may result in immediate termination of your access to our Services.

3. License to Use Our Services

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for lawful purposes only. This license does not include the right to:

Modify, copy, distribute, or create derivative works based on our Services.
Reverse engineer, decompile, disassemble, or attempt to extract the source code of our software or any underlying technology.
Use our Services for any unauthorized or illegal purpose, including but not limited to activities that violate intellectual property rights, privacy rights, or data protection laws.

All intellectual property rights in our Services, including but not limited to trademarks, logos, software, code, algorithms, designs, and content, are owned by Grep9 Solutions or its licensors. You may not use our intellectual property without our prior written consent.

4. User Responsibilities

When using our Services, you agree to:

Provide accurate and complete information during registration or account setup. Failure to provide truthful information may result in suspension or termination of your account.
Maintain the confidentiality of your account credentials, including passwords and API keys, and notify us immediately of any unauthorized access or suspected security breaches.
Not interfere with the operation or security of our Services, including introducing viruses, malware, ransomware, or engaging in denial-of-service attacks, phishing, or other malicious activities.
Comply with all applicable laws, including data protection, privacy, and cybersecurity regulations.

You are solely responsible for all activities conducted through your account, whether authorized or unauthorized. We reserve the right to investigate any suspicious activity and take appropriate action, including suspending or terminating your account.

5. Data Privacy and Consent Management

Our Services enable users to manage consent dynamically and securely. However, we do not control or monitor how users implement consent workflows within their own systems. You agree to:

Use our Services in compliance with applicable data protection laws, such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant legislation.
Obtain necessary consents from individuals before collecting, processing, or sharing their personal data through our Services.
Ensure that all data processed through our Services is accurate, up-to-date, and lawful.
Implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or disclosure.

For more details on how we handle your data, please refer to our Privacy Policy, which forms an integral part of these Terms.

6. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

Using our Services to violate any law or infringe upon the rights of others, including intellectual property, privacy, or publicity rights.
Impersonating another person or entity or misrepresenting your affiliation with a person or entity.
Harassing, abusing, threatening, or harming other users, our staff, or third parties.
Attempting to bypass any security measures or restrictions implemented by us, including circumventing rate limits, access controls, or authentication mechanisms.
Engaging in fraudulent activities, such as falsifying information or manipulating our systems.
Using automated scripts, bots, or other tools to scrape, crawl, or harvest data from our Services without explicit permission.

Any violation of this section may result in immediate termination of your access to our Services, legal action, or reporting to relevant authorities.

7. Payment and Billing

If applicable, fees for using our Services will be clearly outlined during signup or purchase. By subscribing to a paid plan, you agree to:

Pay all applicable fees in a timely manner using a valid payment method.
Keep your payment information current and accurate. If your payment fails, we may suspend or terminate your access to our Services until the issue is resolved.
Notify us of any disputes regarding charges within 30 days of the transaction date. After this period, you waive your right to dispute the charge.

All payments are non-refundable unless otherwise stated in writing. We reserve the right to modify pricing, introduce new fees, or change billing cycles upon providing reasonable notice. Subscriptions will automatically renew unless canceled before the renewal date.

8. Termination

We may terminate or suspend your access to our Services at any time, with or without cause, and without prior notice, for reasons including but not limited to:

Violation of these Terms or our policies.
Engagement in fraudulent, illegal, or harmful activities.
Non-payment of fees or unresolved billing issues.

Upon termination, your license to use our Services will immediately cease, and you must delete any copies of our materials in your possession. Sections of these Terms that survive termination include, but are not limited to, provisions related to intellectual property, disclaimers, limitations of liability, indemnification, and governing law.

9. Disclaimers

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that:

Our Services will always be available, uninterrupted, or error-free.
The results obtained from using our Services will meet your expectations.
Any data or information provided through our Services is accurate, reliable, or suitable for your purposes.

We disclaim all liability for damages arising from your use of or inability to use our Services, including but not limited to direct, indirect, incidental, special, consequential, or punitive damages.

10. Limitation of Liability

To the fullest extent permitted by law, Grep9 Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Services. This includes, but is not limited to, damages for loss of profits, goodwill, data, or other intangible losses.

Our total aggregate liability for any claims under these Terms shall not exceed the amount you paid us, if any, in the 12 months preceding the claim. In no event shall we be liable for any damages caused by third-party services, integrations, or external factors beyond our control.

11. Indemnification

You agree to indemnify, defend, and hold harmless Grep9 Solutions, its affiliates, officers, employees, agents, partners, and licensors from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or related to:

Your use of our Services.
Your breach of these Terms or any applicable laws.
Your violation of any third-party rights, including intellectual property, privacy, or publicity rights.
Any disputes between you and other users or third parties arising from your use of our Services.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.

By agreeing to these Terms, you waive any objections to personal jurisdiction, venue, or forum non conveniens in these courts.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you via email or through our website. Material changes will take effect 30 days after notification, giving you an opportunity to review and accept the updated Terms.

Your continued use of our Services after such notification constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must stop using our Services.

14. Contact Information

For any inquiries or communications regarding these Terms, please contact us at:

Email: admin@conscentai.com
Address: 1402, Shree Balaji Ashirwad, Malad West, Mumbai 400064, MH, India

Thank you for choosing ConscentAI! We are committed to providing secure, transparent, and user-centric solutions for managing consent in the era of agentic AI systems.